General – Amazon Fire TV Stick https://firesticksupport.com Amazon Fire TV Stick Support Blog Tue, 30 Jul 2019 16:14:49 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.8 https://firesticksupport.com/wp-content/uploads/2018/08/cropped-fire-tv-icon-32x32.png General – Amazon Fire TV Stick https://firesticksupport.com 32 32 How to Download and Pair the Fire TV Remote App on Android https://firesticksupport.com/fire-tv-remote-app/ Tue, 30 Jul 2019 16:01:00 +0000 https://firesticksupport.com/?p=301 Homeowners would be happy to download and pair the Fire TV Remote App. Here, you can have to take note of the compatibility of the mobile device to make the... Read more »

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Homeowners would be happy to download and pair the Fire TV Remote App. Here, you can have to take note of the compatibility of the mobile device to make the download and paring excellent. You can use your TV device as a remote. It’s easy, and you would be happy with the results.

But before we go to the process, you have to take note of the compatibility of the TV app in the devices you’re using. A few of the compatible devices are Fire tablets, Android devices and iOS devices. Take note; Users can use the advanced settings of a modem or a router that supports the Multicast that you can use on the app. But, if you are not familiar with using the setting, then it’s best to contact your service provider.

Fire TV Remote App

Download Process

The download process is easy and fast. By following these simple guidelines, you have a chance to achieve a successful download process:

  • You can select the Amazon Remote App in the app store you like or in the mobile device you’re using.
  • Next, you can follow the instructions you see on the screen. You make sure that the information you enter in each instruction is correct. It assures you have success in the download process.

Pairing Process

Now that you’re familiar with the download process let’s talk about the pairing process. Don’t worry because it’s very simple and easy for any user. The following are the systematic process you need to follow:

  1. You should connect the device you’re using to a Wi-Fi network. If you want to have excellent results, you connect with the similar network that you use for your Fire TV.
  2. Next, you can launch the Fire TV app, and you choose the TV device that you want to pair.  But, if you can’t see the Amazon account you have, it’s best to sign in. Here, you enter the information you see on your Amazon account.
  3. Last, you now have to type the code that you see on the screen of your TV. You make sure that you enter the correct code so that you wouldn’t repeat the operation.  Once the pairing is complete, you can’t unpair it. But, if you do a factory setting, the paired controls would be removed.

Here’s another tip you can do. If you want to see or check the remotes paired, you do the following steps:

  • You go the Setting Options and then proceed to the Controllers.
  • Next, you go to the Devices option.
  • Last, you proceed to the Amazon Remotes.

The steps and guidelines are easy, right? Any Fire TV user can do it if he or she follows it well.  You don’t need to act a pro for you to achieve success in the downloading and pairing process. All you need to do is read the guidelines carefully, and you gain excellent results. Homeowners would be happy to use the Fire TV with another device. It’s a good way to enjoy the device at home or in the office. So, you try it now and have good results!

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How to Use Alexa on Amazon Fire TV Stick https://firesticksupport.com/alexa/ Thu, 16 May 2019 18:41:32 +0000 https://firesticksupport.com/?p=289 Many Amazon Fire TV Stick users don’t know that they can use Amazon’s voice assistant, Alexa, through their Fire TV device. More than that, they are sure to love the... Read more »

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Many Amazon Fire TV Stick users don’t know that they can use Amazon’s voice assistant, Alexa, through their Fire TV device. More than that, they are sure to love the fact that using Alexa with Fire TV is so much more than just simple voice control.

Fire TV Stick Built-In Voice Control

After all, the first time Fire TV was released it already has built-in voice control. Fire TV’s own voice control allows you to search through Amazon’s ecosystem easily. You can merely voice out a search for whatever you are looking for – movies, shows, apps, and all other forms of media.

Alexa

The built-in voice control is great, but it was not that incredibly useful since it all it does was pull off shows and other media. But things changed thanks to Amazon Echo and Alexa, an incredibly powerful voice assistant.

Amazon Alexa Voice Assistant on Fire Stick TV

With the Fire TV’s functionality identical to that of the Echo platform except for one and that makes Alexa an easy integration to the functions of your Fire TV.  The only difference between Fire TV and Echo is the latter has an always-on microphone, so you use your device without physically interacting with it.

On the other hand, you need to press a mic button on your Fire TV remote to use the Alexa system. It’s a little inconvenient but still, using Alexa on Fire TV allows you to do a lot of great things you can’t do with Echo.

Among those things include calling up Prime streaming music, checking the news, asking about the weather, adding items to your shopping list, and more. With all the great things you can do with Alexa on Fire TV Stick, are you on board on benefiting from them? If you are, then here’s how.

Summoning Alexa

Start by opening the Fire TV menu. From the voice remote, locate the microphone button – press and hold it. While the button is pressed and held, try it out by speaking (the word “Listening…” will be seen on the screen).

The Alexa system is known to be fast that you can get feedback to your commands almost instantly. On the screen of your Fire TV, you’ll see the information, TV, movies or any media that you asked from Alexa. You just hit the back button if you want to return to the main screen.

If you worked with Amazon Echo before, every possible command you tried there works with Fire TV as well. But with Fire TV, you don’t need to say “Alexa” in every command and press the voice button. You can check out the various tricks you can do with Alexa on Fire TV Stick through:

  • Settings>
  • Applications>
  • Alexa>
  • Things to Try

You can find there a list of all the things you can do using Alexa on Fire TV Stick. Some of those things include using Alexa in creating your shopping list, using it with Audiobooks, creating calendar entries, and a lot more. If you find it difficult to use contact Amazon Fire Stick Support for better understanding of Alexa on Fire devices.

One of the advantages of using Alexa on Fire TV Stick is you don’t need the Alexa app to use it on Fire TV. If you are perfectly content on the added use of Alexa for searching through your Fire TV Stick, then don’t waste time to integrate the voice assistant to your device.

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How To Register or DeRegister Amazon Fire TV Stick https://firesticksupport.com/register/ Tue, 19 Feb 2019 19:24:15 +0000 https://firesticksupport.com/?p=271 A registered Amazon Fire TV Stick ensures you have a full grasp of the latest features and software that boosts the TV. Every buyer or homeowner wants to have updates... Read more »

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A registered Amazon Fire TV Stick ensures you have a full grasp of the latest features and software that boosts the TV. Every buyer or homeowner wants to have updates that give them information in using their TV. That’s a cool chance for you if you want to enjoy quality time with your family.

Registration gives you an edge to have an excellent time using your TV. How can you do this? It’s simple. You get the features from your Amazon account, and you’re on the go for great fun. Another good thing of registering your device is it gives you information that you can see on your account.

Here are the following steps you can do to register or deregister your Amazon Fire TV:

  • You go to the Amazon Fire Stick menu then you select Settings.
  • Next, you proceed by choosing the My Account options.

Register Amazon Fire TV Stick

From here, you’re now ready to register your device. How are you going to do it?

  1. You select the Register option that would appear on the screen. Then, you select the Register option.
  2. Next, you press the Enter Sign
  3. Last, you would be asked to enter your Amazon account. You need to make sure that the information you type is correct. If not, you would repeat the entry process.

Now, are you ready to know how you would deregister your device? Don’t worry because it’s very easy. You follow these simple tips, and you’re on the go:

  1. You select the Deregister account that connects your device to a different account. You can see the deregister option on the screen.
  2. When you deregister, you would be asked to make the registration again. But this time, you have to enter a different account.
  3. Some users have the chance to receive an Amazon Fire TV as a gift. So, you have to deregister it for you to use it.  Don’t worry! You follow the steps you did in #2, and you have a guarantee of success. Remember: you need to follow the correct guidelines for you to have excellent results.

Users of the Amazon Fire Stick have to take note that the featuresof your app would be deleted if you deregister your device. Some of the features might not work anymore once the process is complete.  If you want the apps to work again, you need to register the Amazon Fire TV again.

You would need to follow the registration process to make this work. You have to enter the right information of your account. It gives you an excellent chance to achieve excellent results.  For most users both the registration and the deregistration process is easy. They have a great way of achieving quality entertainment.

Homeowners have a sure way of using their accounts and the Amazon Fire Stick.  They can try registering the device to achieve great results. It gives users a good chance to enjoy watching a TV program and movie. So, come now and take a chance to register or deregister your Fire TV.  For sure, you would achieve success in doing the process at home.

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How to Connect Amazon Fire TV Stick to Wi-Fi Network https://firesticksupport.com/fire-tv-stick-wi-fi-network/ Mon, 04 Feb 2019 16:52:47 +0000 https://firesticksupport.com/?p=252 An excellent TV viewing experience wouldn’t be complete without connecting your Fire TV to W-Fi. But in some cases, you can’t enjoy a full viewing experience because the Amazon Fire... Read more »

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An excellent TV viewing experience wouldn’t be complete without connecting your Fire TV to W-Fi. But in some cases, you can’t enjoy a full viewing experience because the Amazon Fire Stick wouldn’t connect to a Wi-Fi network. Before you begin the solution, you have to take note of the following things:

  • Your Account password in Amazon is different from your password on Wi-Fi.
  • Passwords are very case-sensitive.
  • You might be typing the wrong passwords. You make sure that the characters and digits are correct.  Also, it would be great to check the status information of your Wi-Fi.  It will give you a good result if you do.

Don’t forget to ensure that your router or modem is following the right specifications for Fire TV devices. You can follow this excellent tip to make it work.

Fire TV Stick WiFi Connection

First, you can join the network by using the WPS button or the PIN you own.  This process applies both to your modem o router. Next, you select the Settings option and then the Network. Last, you now press the WPS button to secure the completion of the process.

What if you’re using an IP Address?

You can do the solution right away even if you’re using an IP address. How? First, you select the Settings menu when you choose the Network option. Then, you press the Select option. From here, a page appears that shows your IP address.

You Can Also Check the Internet or Wi-Fi Connection

Sometimes, the network connection is the reason the Amazon Fire TV wouldn’t connect to Wi-Fi.  You have to make sure that the Internet Connection is active and strong. In this way, there are no hassles in your Wi-Fi connection.

You can do this by following the following steps:

  • You choose Settings then you press Network that you can see from the TV menu. Then, you place Play or Pause on our remote.

You can make sure to see the following results such as:

  • The device you’re using has an active and secure connection on the internet.
  • You have the assurance that no problems would come to you in using the Amazon Fire Stick.

Check the Setup of Your Device

It would be good that there shouldn’t be interference in your Wi-Fi connection. Objects that are not part of the setup can create a poor signal. You need to make sure that your Amazon Fire Stick is not enclosed in cabinets. You can limit interference by moving the Amazon Fire TV away from other devices or other appliances.

What about the Fire TV Devices?

You can also improve your Wi-Fi connection by using an adapter or an extender. It proves to be a reliable device forimproving the connection of your Wi-Fi. But before you use this, you need to restart your Fire TV first. You can do the similar process on the modem or the router you’re using.

Then, you can enjoy a great time with your family watching TV. Homeowners would be happy to know the excellent results these tips would give them. So, you take a chance today and see the results. You can be sure that each guideline gives you the satisfaction you want.

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Amazon Fire TV Stick Basic Troubleshooting Guide https://firesticksupport.com/basic-troubleshooting/ Wed, 12 Dec 2018 15:46:51 +0000 https://firesticksupport.com/?p=229 Some homeowners face some problems with their Amazon TV. If you’re one of the TV users what will you do? You can’t simply get another TV, right? It’s a waste... Read more »

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Some homeowners face some problems with their Amazon TV. If you’re one of the TV users what will you do? You can’t simply get another TV, right? It’s a waste of time and your money. Besides, there are effective basic troubleshooting solutions you can do fix the problem. You might even learn new troubleshooting skills that would help you in the future. Don’t worry because you can do it! Here are the common problems you can fix:

The Amazon TV is Blank, Frozen or Suddenly Turns On/Off

If your Amazon Fire TV Frozen, do not worry, just follow simple instructions. You disconnect the plug of the TV from the outlet. Then, you put the plug back on the socket.  You can also try another option in using the remote.  You start the TV by pressing then hold Select option. Then, you select the Play or the Pause buttons. You can choose the Settings option on the remote. You select the Device option then press Restart that you see on the menu.

Basic Troubleshooting

You Forgot Your PIN

Your PIN is essential for you to have a fast and easy use of your TV.  But, what if you forgot to enter it? Here are the simple steps you can do. You can select the Parental Controls option and choose a new PIN. You can find this in the Video PIN then you can now reset the PIN. The process is fast and leaves you with no hassles.

Issues Concerning Certain Apps

Some users aren’t lucky installing and downloading using the Amazon TV. It’s a big problem if you want to use it at once. You relax and follow these simple steps:

  1. You select the Settings option then you click Applications.  Then, you choose the management of the installed apps on the TV menu.
  2. Next, you can select the application you have the trouble using.  Now, you can do the following steps:
  • You can clean the data and cache.  When you clean the cache, you have a sure way to maximize the performance of the TV and the app.
  • You can change some settings of the app to assure an excellent result.
  • You can make the app to force stop.
  • Users can uninstall the app would be a good solution you can do.
  • If you have 1st and 2nd Generation Fire TV, you have the choice to transfer the app from the internal to the external storage.

Also, it would be good advice if you reinstall the app. Some users gain a good result after trying this tip.

Solving Audio Issues

Solving Amazon Fire TV Sound Problem is very simple. Here are the great steps you can do:

  • You make sure the audio system is not muted.
  • You check the AV receiver is on if the Fire TV is connected to a receiver.
  • Next, you select the Settings option then the Sounds and Display category. You make sure the Dolby Digital is in the off function.

The Amazon TV offers you comfort if you fix some issues about it. For sure, you have a great time using it always with your family.

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Amazon Fire Stick Vs Roku Streaming Stick Comparison https://firesticksupport.com/fire-stick-vs-roku/ Sat, 22 Sep 2018 09:06:48 +0000 https://firesticksupport.com/?p=209 Streaming sticks are super popular nowadays. The fact that you can stream video on your TV whenever you want is amazing. And both the Amazon Fire Stick and Roku Sticks... Read more »

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Streaming sticks are super popular nowadays. The fact that you can stream video on your TV whenever you want is amazing. And both the Amazon Fire Stick and Roku Sticks are quite affordable, which makes them a wonderful investment. But then you have the question, which one of these is the best for you? Here is your Fire Stick Vs Roku comparison to let you know which would be better.

Technical Specification

We like the fact that both of these connect via HDMI, which is a plus. They do have Wi-Fi support, 1080p output and all that cool stuff you need. And they also get their power via Micro USB. But then you have differences as well. The Amazon Fire Stick has 8 GB of internal storage and 1 GB of memory, whereas Roku only has 256 MB of Storage and 512 MB of memory. Roku doesn’t list the processor, but we guess that the Amazon Fire Stick has a better one considering storage and memory. So the spec winner is certainly the Amazon Fire stick.

Amazon Fire Stick Vs Roku

Streaming Content

Why would you get a streaming stick if there’s nothing to stream on it? That’s why content is crucial here. Roku is a platform created solely for streaming. You have 5000 channels to use, so there’s a ton of content. The Amazon Fire Stick has fewer video services, however you can also play games and use apps on it. Of course, you have access to the regular stuff like HBO GO, Vimeo, YouTube, Netflix and so on. But Amazon Fire Stick offers a bit more. Although if you want only video streaming, Roku might suffice. Otherwise you can go with Amazon Fire TV,and you will be just fine anyways. Amazon Fire Stick Support is also there if you run into any kind of issues with this steaming device.

Remote

This is very subjective. The Roku remote is way more complex when compared to the Amazon Fire Stick remote. However, the latter one allows you to use Alexa, and it has voice support. For Roku, you have to mostly rely on buttons. That’s still ok, but it would be better to have a simpler one with voice support. Yet it does depend on what you want, voice support or buttons.

User Interface

The Amazon Fire TV interface is more focused on tech and offering a sleek look. Roku’s interface is simpler, but it’s easier to approach and use. Let’s face it, both are exciting to use and a pleasure to explore. But Roku’s approach is better for most people.

Which one is better?

Amazon Fire stick has the better specs,and it does have support for apps and games to play on a TV, not to mention voice support. Roku is simpler and many times also cheaper. So it all comes down to the budget you have and the type of content you want to browse and use. If you’re already in the Amazon ecosystem with an Echo dot or anything like that, you can’t go wrong with the Amazon Fire TV stick. But if specs are not important for you, then Roku will be just as good for you!

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Watch 4K Video on Amazon Fire TV or Fire Stick https://firesticksupport.com/4k-video-issues/ Mon, 27 Aug 2018 12:23:31 +0000 https://firesticksupport.com/?p=187 Amazon Fire TV is a great tool that you can use if you want to stream content online. It’s very handy, reliable and it works exactly the way you want.... Read more »

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Amazon Fire TV is a great tool that you can use if you want to stream content online. It’s very handy, reliable and it works exactly the way you want. But there are some things to consider one of them is the fact that sometimes you are unable to watch 4K video on it. That being said, is there a way to watch 4K video on Amazon Fire Stick in case you encounter any problems? 4K Video issues are very common on Amazon Fire TV Stick but could be resolved easily.

Check the Network Status

First, you want to check the network status to see if the Amazon Fire TV works the way it should. Sometimes you won’t be able to watch the content, and that is obviously going to be quite the trouble in this regard.

Do You Have the Right Device?

If you want 4K content, you need to make sure that you own the Amazon Fire TV 2nd or 3rd generation. The challenge that comes from this is that you also need a compatible TV. In the case of 4K content, you need an Ultra HD TV. That TV needs to have at least a HDMI input that’s HDCP 2.2 compatible. You are unaware of technical details of your device; contact Amazon Fire TV Support for more information of your device.

Internet Speed

It’s a very good idea to check the internet speed. Ideally you want very fast internet, as otherwise you can end up with problems. It’s important to note that high speed internet will give you a stellar convenience and there will be no delay. Upgrading your internet speed will be a tremendous idea, so just try to keep that in mind if you can.

Customize the Amazon Fire TV Options

You will have to go to Settings/Display and Sounds/Display and then you have to open the Video Resolution section. Ideally you want to make sure that the resolution is not set to auto. If that happens, then the HDCP 2.2 is not detected and that can obviously be 4K video issues. It’s a crucial thing to keep in mind here and the results will differ based on a variety of factors.

Clear Data for the Video Apps

There are times when 4K streaming via Amazon Fire Stick won’t work because video apps don’t have their data cleared. We recommend you to enter the Amazon Fire TV settings, select Applications and then choose Manage Installed Applications. You can also take help Amazon Fire Stick Support technicians, just in case. Force Stop the application and then choose Clear Data. You want to Clear Data again when it asks you if you want to delete app data. Restart the Amazon Fire TV, ideally you want to disconnect the power cord and then plug it back in.

As you can see, if there is any 4K streaming problems, you can still get some nifty results. That being said, the results will be quite impressive if you just use these ideas to solve the problem. It’s a great opportunity for you to keep in mind, and it might actually work a lot better than you would imagine. You might also want to calibrate the display, just in case there are problems with the output. One thing is certain, these solutions will make it easy for you to solve any 4K problems!

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How to Fix Content Issues on Amazon Fire TV Stick https://firesticksupport.com/content-issues/ Mon, 27 Aug 2018 11:04:25 +0000 https://firesticksupport.com/?p=167 The Amazon Fire TV was first released in 2014; it is an 8 GB digital media player with a micro-console remote. Amazon Fire Stick is a small entertainment appliance that... Read more »

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The Amazon Fire TV was first released in 2014; it is an 8 GB digital media player with a micro-console remote. Amazon Fire Stick is a small entertainment appliance that uses Wi-Fi to stream digital contents – audio, video, games – to a home HD television. Also, game lovers are not left out, Amazon Fire TV allows its users to play video games using an app or through a game controller. Since the launch of the first Amazon Fire Stick, new Fire devices have launched with improved visual quality that does not encounter content issues while playing. Moreover, Amazon Fire TV has an Alexa voice remote and comes in three parts for its connection:

  • USB Cable
  • Diamond or square shaped Fire TV device and
  • A Power Adapter

Next, after plugging the power adapter into a power strip, connect the HDMI cable to the HDMI port at the back of your television, then, turn on your TV and setup Amazon Fire TV. For the first time, you have to choose your preferred language then select your Wi-Fi network to connect to the internet. Dial Amazon Fire TV Support Phone Number if you do not know how to configure internet settings, your ISP might also be able to help you on this.

Undoubtedly, before you stream videos, audio, play games or use apps on Amazon Fire Stick, you have to buy your desired contents from the provider. Some content providers on Amazon Fire TV include:

  • Netflix
  • Hulu
  • HBO GO
  • PlayStation VUE
  • Sling TV
  • ESPN
  • Disney
  • PBS and more

Buying an Amazon Fire TV does not grant you automatic access to its contents – it’s just like buying a TV. To gain access to the vast contents, you need to have an account with each streaming provider (some paid, some free) and/or subscribe to a satellite or cable. However, most times Amazon Fire Stick users encounter issues while purchasing contents. In such situation Amazon Fire Stick Support Phone Number would be a life saver, you should save this number in your cell phone to deal with such issues.

Fixing Content Issue on Amazon Fire TV Stick:

I understand how it feels not being able to stream your favorite shows on Amazon Fire, even after trying to purchase the service. Conversely, if you have problems purchasing contents on Amazon Fire, try this solution.

  • Confirm that your device is connected to the internet; from the Fire Menu, select Settings > Network.
  • Make sure that the 1-Click payment method is set up correctly.

1-Click payment allows you to connect a debit, credit or Amazon Store Card with your frequent shipping address, so you can place orders with a click of a button. Changing your 1-Click settings is easy. Go to 1-Click settings and turn your 1-Click ordering ON; also, change your default 1-Click payment method and shipping address.

Another issue like the one above is a “Declined” notification for new Prime Video order. To fix this issue, all you need do is to; update your payment information in Prime Video settings. However, to update your payment information follow these steps:

  • Go to Prime Video settings > Your Account
  • Go to Payment Settings Sections
  • Select change option next to Payment method

Note. Charge for previously declined Prime Video orders should go through when you place a new order.

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How to Fix Loading Issues with Amazon Fire TV and Fire Stick https://firesticksupport.com/loading-issues/ Sun, 26 Aug 2018 11:22:37 +0000 https://firesticksupport.com/?p=146 Amazon, happen to be the leader of online sales, will not just, the company has always focused on the future. It has strong-minded that the prospect is online content. It... Read more »

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Amazon, happen to be the leader of online sales, will not just, the company has always focused on the future. It has strong-minded that the prospect is online content. It has been proven with Amazon Fire. At this time loading issues with Amazon Fire TV do not give users trouble. Amazon Fire TV is a subscriber video service just as what kindle is to eBooks. That is, its part of the reasonably priced gadget that gives you access to Amazon’s services. When you want to buy a TV show, this can be done with little clicks on the button, for e.g. The Amazon Fire TV is as well the most comfortable way to benefit from uninterrupted streaming of video content as part of a subscription to Amazon Prime, which Amazon Fire TV Support sells online on official website.

Fire TV Loading Issues

The internet happens to be the major thing when it comes to Amazon Fire Stick. That’s high speed and consistent Internet connection is needed to download music, TV shows and video from the Amazon servers. Suppose you configure your Amazon Fire Stick to make use of the Wi-Fi at home when it is setup. If any issue downloading music or TV shows, then is most likely due to an issue with the Internet connection.

Before working hard to fix loading issues, try using the Internet on your phone or laptop. This will help you decide what went wrong during the course of elimination. you may also contact Amazon Fire Stick Support for professional diagnosis of your home network. If these other devices work perfectly on the same network, reset the Amazon Fire TV by disconnecting it and turning it off for 40 seconds. Please note that you do not need to use the Wi-Fi network for the Amazon Fire Stick feature. The Ethernet port on the back of the device allows you to connect directly to the router for faster charging.

Basic Problem Solving For Amazon Fire TV and Amazon Fire Stick

Various types of troubleshooting you can follow to get the best experience with CW Seed for Amazon Fire TV.

Review Your Internet Connection

On the Amazon Fire Stick, click Settings, click on System, and then click Network to check if the link is strong and the strength of the signal is stable.

Be Sure You Have Updated Your Apps

They release the latest versions of their apps that often resolve known issues and give new features.

  • On the Fire TV home-page, go to Applications section.
  • CW Seeds Spotlight application on the Amazon Fire Stick. If the update is obtainable, the button indicating the update will appear immediately below the icon.
  • Select Update and Refresh App.

Be Sure Operating System is Updated

  • On the Amazon Fire TV Home screen, locate Settings, click System then select About.
  • Click Software Version, and then click Scan for System Updates.

Try Restarting Apps

  • On the Home screen of the firewall, select Settings, and then Programs, and then click Manage installed programs.
  • Locate and click CW Seed on the Amazon Fire Stick.
  • Select Close Power, and then click Start.

Clean the Cache

  • On the Amazon Fire TV Home-page, click Settings, and then select Programs, and then click Manage installed application.
  • Locate and click CW or CW Seed app on the Amazon Fire Stick.
  • Select Delete Cache.

Uninstall and Re-Install CW Seed or CW

  • On the home page of the Amazon Fire TV, select Settings, and then Programs, and then select Manage   installed application.
  • Locate and click CW Seed app or CW on the Amazon Fire Stick.
  • Click on Uninstall.
  • Go to the programs and install the program back.

Hope, following these steps you would be able to fix loading issues with your Fire TV and Fire Stick. If not, getting professional help would be great.

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How to Fix If Amazon Fire TV When Screen is Frozen or Blank https://firesticksupport.com/fire-tv-frozen/ Sat, 25 Aug 2018 13:23:49 +0000 https://firesticksupport.com/?p=132 Amazon Fire TV is a wonderful streaming device that gives you multimedia on demand, whenever you want it. Such innovations like Fire TV are reshaping the way we watch television.... Read more »

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Amazon Fire TV is a wonderful streaming device that gives you multimedia on demand, whenever you want it. Such innovations like Fire TV are reshaping the way we watch television. Yet, sometimes these technologies can give us problems, such as when Amazon Fire Stick device freezes up or the screen goes blank. Here are some steps and tips to help you resolve troubles like Fire TV Frozen issue or black screens when using Amazon Fire Stick:

What to do when Amazon Fire TV is Frozen

An unresponsive or frozen device typically requires a restart, similar to how you have to reboot a computer when it freezes. Usually, the device will freeze on the Fire TV startup menu. However, you will be unable to control the menu or use the remote. In worst case scenario you might need to call Amazon Fire TV Support Phone Number if remove is not at all working.

Amazon Fire TV Frozen

To Fix an Unresponsive Amazon Fire TV device:

#1. Restart Amazon Fire TV. This is as simple as disconnecting the cord from the device and keeping it powered down for several minutes. Once you’ve waited for a while for the system to reset, try to plug in the cord and start the device. You can also use your remote to restart the device if it is still responsive. At the same time, press Select and Play/Pause then hold for about five seconds. This will reset the system.

#2. Use the correct power adapter. The one that came with the Fire Stick device is going to ensure optimal functioning.

#3. Use a High Speed HDMI cable for 1st and 2nd generation Amazon Fire TV. Older models of the Amazon Fire Stick device require an HDMI cable to run properly. You can also switch around the HDMI ports. If you have a Fire TV stick, double check the connection of the HDMI extender.

As you can see, the troubleshooting for a frozen Amazon Fire TV doesn’t require advanced skills. Just follow the steps listed above.

What to do when Amazon Fire Stick Screen is Blank

Similar to a frozen screen, when the screen either goes blank or turns black suddenly, you have a number of solutions including but not limited to Amazon Fire Stick Support Phone Number which is your ultimate solution.

To Fix a Black or Blank Screen Issue:

#1. Use a different HDMI cable. Retry the connection with a new cable or unplug the old one before establishing a re-connection.

#2. Check the device settings. Make sure the HDMI input channel that was originally set to the Amazon Fire Stick.

#3. Power off other devices. If you have multiple connections to the TV, try switching everything down then switching on only the Fire TV device.

#4. Change the TV resolution. Try another setting like going from 1080p to 720p. You can do this by using the remote pushing the Up and Rewind button together.

#5. Look at your soundbar or AV receiver. You want the input switched “on” on the right setting. Further, if you’re using 2nd or 3rd generation, the sound bar needs to be connected directly to your TV. Do note that an 4K Ultra HD stream may cause some flickering.

If you need any further information about how to deal with Amazon Fire TV issues and troubleshooting, you can check the technical FAQ on Amazon directly.

The post How to Fix If Amazon Fire TV When Screen is Frozen or Blank appeared first on Amazon Fire TV Stick.

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